Taking the Scientific Method Approach to Root Cause Analysis
Reference/Credit: ASQ
You probably take it for granted that root cause analysis should be empirical-that is, verifiable by observation or experience rather than just theory. In "real life," organizational approaches to finding a root cause don't always pan out this way because people are anxious for answers. However, author and expert Matthew Barsalou suggests that the scientific method may be a good approach to root cause analysis
